Pk8 Privacy Policy — Our Commitment to Protecting Your Information

Pk8 is a trusted online gaming platform committed to providing a safe and enjoyable experience for users in Bangladesh. Our privacy policy is fully transparent and user-friendly.

This policy details what types of data are collected, why they are collected, where they are stored, and what rights you have over your data. pk8's privacy policy is built in accordance with international data protection standards.

Pk8 only collects information that is genuinely necessary for providing services, maintaining account security, and fulfilling legal obligations. We do not ask for anything beyond that.

Directly Provided Information

• Name, email address, and mobile number provided at registration.
• National ID or passport information required for KYC verification.
• Payment method details (bKash / Nagad / Rocket account number).
• Information shared when contacting our support team.
• Account preferences and settings information.

Automatically Collected Information

• IP address and device identifier information.
• Browser type, operating system, and screen resolution.
• Activity logs on the site — which pages you visited and for how long.
• Game history and transaction records.
• Data collected through cookies and similar tracking technologies.

Pk8 uses your information only for specific, legitimate purposes. It will not be used for anything beyond that without your consent.

• To create, manage, and secure your account.
• To process all financial transactions, including deposits and withdrawals.
• To provide customer service and technical support.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To comply with legal and regulatory obligations.
• To deliver a personalized gaming experience and relevant offers.
• To improve platform functionality and enhance the user experience.
• To promote responsible gaming and identify at-risk behavior.

All data at pk8 is stored on secure servers. We retain information only for as long as it is needed — no longer.

Retention Period

• Active account data is retained for as long as the account remains active.
• Financial records may be retained for up to 5 years after account closure due to legal obligations.
• KYC documents are retained in accordance with regulatory authority guidelines.
• Log files are automatically deleted after 90 days.
• Marketing preference data is deleted at your request at any time.

Once data is no longer needed, pk8 securely deletes or anonymizes it.

Pk8 never sells your data. However, information may be shared with trusted third parties in certain circumstances.

When Data May Be Shared

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive the data necessary to process transactions.
• KYC service provider: Data may be shared with licensed KYC providers for identity verification.
• Legal authorities: Providing data in response to a court order or regulatory directive is a legal obligation.
• Game Provider: Limited data necessary to run games may be shared with licensed game providers.
• Business Transfer: If pk8's business is transferred for any reason, your data may be passed on to the new entity.

Pk8.ng uses cookies and similar technologies to improve user experience. Cookies are small text files stored on your device.

Cookie Types

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect some features of the site.

Pk8 employs industry-leading technical and administrative security measures to protect your data. Our security infrastructure is continuously updated and reviewed.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Sensitive data stored on our servers is kept in encrypted form.
• Two-Factor Authentication (2FA) adds an extra layer of security to your account.
• Regular security audits and penetration testing are conducted.
• Suspicious activity is automatically detected and blocked.
• Only authorized personnel can access information on a need-to-know basis.

Pk8 believes you should have full control over your own data. Under our privacy policy, you are entitled to the following rights.

To exercise any of these rights, contact the pk8 support team. We typically process requests within 30 days.

Pk8 strictly does not provide services to anyone under the age of 18. No data from minors is collected or processed.

• Age verification is mandatory during the registration process.
• If a user is confirmed to be a minor, their account will be closed immediately.
• Any data found to have been collected from a minor will be deleted immediately.
• Parents who notice anything suspicious are welcome to contact our support team.

Pk8 may update this privacy policy from time to time. We will notify you of any changes through appropriate channels.

• You will be notified by email if there are significant changes to the policy.
• A notice will be posted on the website homepage.
• Continued use of the service after changes have been made will be considered acceptance of the updated policy.
• Previous versions of the policy are available from the support team upon request.

The last updated date is always displayed at the top of this page. We recommend reviewing this policy regularly.